Customizing a product is simple! Choose your desired product (like a t-shirt, mug, or phone case), click on “Customize,” and use our design tool to upload your image, add text, or choose from our templates. Once you’re satisfied with your design, add it to your cart and proceed to checkout.
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Can I preview my custom design before purchasing?
Yes! Our website provides an interactive design preview tool. After you upload your design or add text, you can see exactly how your product will look before you finalize your order. This ensures that you’re happy with your design before you buy.
Can I use my own images or logos for customization?
Absolutely! You can upload your own images, logos, and artwork for personalization. Just make sure the images are high quality (preferably 300 dpi) to ensure the best print result. If you need assistance with the design process, feel free to reach out to our support team.
Do you offer bulk orders or custom designs for businesses?
Yes, we offer bulk orders and custom designs for businesses, events, and teams. Whether you need personalized t-shirts for your employees or custom merchandise for a special event, we can help. Contact us directly at support@printwithfeel.com for bulk order inquiries.
What if I made a mistake with my order or design?
If you notice an error with your design or order details before it has been processed, contact us immediately at support@printwithfeel.com. We will do our best to accommodate changes if your order hasn’t entered production yet.
How long will it take to process and ship my order?
Once your order is placed, it typically takes 3 to 7 business days to process your custom design. After production, shipping time will depend on your location and the shipping method selected at checkout. You’ll receive a tracking number once your order has shipped.
Can I return or exchange a customized product?
Since our products are customized to your specifications, we do not accept returns or exchanges unless the product is defective, damaged, or there’s an error in the customization. For non-customized products, we offer returns within 14 days if the item is unused and in resellable condition. Please refer to our Refund and Returns Policy for more details.
What happens if my product is damaged during shipping?
If your item arrives damaged or defective, contact us within 7 days of receiving the product. Please include photos of the damage and your order number, and we will work to resolve the issue by providing a replacement or a full refund.
Can I cancel or modify my order after it’s been placed?
Once an order is placed and the customization is finalized, we are unable to cancel or modify it, as production begins promptly. Please review your order carefully before submitting. If you need to cancel an order, contact us immediately, and we’ll try to accommodate your request if the order has not yet entered production.
What payment methods do you accept?
We accept major payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are processed securely through third-party payment processors.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping times and costs may vary based on your location. International customers may be responsible for customs duties and taxes, which are not included in the shipping cost.
How do I track my order?
Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery directly on the shipping carrier’s website.
DIDN'T FIND THE ANSWER?
Please conatct us to get all you queries resolved by writing an email to sales@printwithfeel.com